Shipping & Delivery
Most orders are shipped via UPS Home Delivery. Some smaller items, such as covers or accessories, may ship via USPS. Expedited shipping is not available currently. You will need to provide a physical address when ordering so that we can ship the order out to you. There is a flat-rate fee of $5 for shipping on orders below $75.
Please allow roughly 5-6 business days to get your artwork/s anywhere in the United States of America. Later on, we will expand our services to Canada as well. Please note that these shipping times are estimates and are not guaranteed. During the end-of-year holiday season carrier, backlogs can sometimes add 1-2 weeks to the shipping time, so it is recommended to order early to ensure prompt delivery.
We apologize for the inconvenience, but due to the shipping costs involved, we currently do not ship outside the 48 contiguous continental United States.
Package not received?
If the tracking shows as delivered but you haven't received your order, please check around your property first to confirm the driver did not tuck the package out of immediate sight and confirm with your neighbors that none of them received it in error. UPS will occasionally mark a package as delivered prematurely, so allow 24 hours for the item to be delivered past the initial delivery date. If you still have not received the package 24 hours after it was marked as delivered, please contact us so that we can start a trace with the carrier.
Traces take an average of 2 business days to complete and must be completed before we can proceed with lost package procedures. You must contact us within 5 days of the order being marked as delivered in order for us to start a trace. If you do not contact us within that timeframe, we will not be able to trace the package.